Extraordinary Listening

those who were there — in their own words

Business · Richard Moon's Leadership Programs

Richard Moon's Extraordinary Listening seminars and executive programs have reached corporate teams, attorneys, diplomats, and educators over several decades. These are the leaders who were in the room — and what they said afterward.

Corporate Leadership

Name	Geoffrey Moore
Title	Chairman, The Chasm Group
Area	Corporate
Collaborators	Michael Bush David Levine
Endorsement	Listening opens a portal to the immortal in us... the divine is the ultimate listener, and thus as we listen we ground ourselves in the divine, and its attributes infuse our behavior. It is such a gift when someone truly listens because it creates a place where we can park our sorrows and burdens as well as our triumphs and enthusiasms — both of which are barriers to being in the present.

Name	Michael Bush
Title	CEO, Great Place To Work
Area	Corporate
Collaborators	Geoffrey Moore David Levine
Endorsement	The customer doesn't want to listen. The customer only wants to tell us. They want us to listen to what the time frames are, what it costs, all of the things that mean life and death to them. When you say, 'Would you just listen for a minute?' You are adding to the reactivity. So of course their fear, that you won't hear them and what they need, only increases. Especially when the customer is irate and there are hundreds of millions of dollars on the line, the answer is in listening.

Name	David Levine
Title	VP, Human Affairs International
Area	Corporate
Collaborators	Geoffrey Moore Michael Bush
Endorsement	Though the presentation was exceptionally unique, even our most conservative executive found value in his remarks!

Nextel Communications

Name	John W. Combs
Title	President, Nextel
Area	Corporate
Collaborators	Jim Dixon Bill Jarvis
Endorsement	Your skills as a teacher are extraordinary. A major contribution to the success that Nextel enjoys today. Your teaching enabled us to accelerate the development of world class teams and operate at a level of trust that made us the leading team in the company. In the early days I was skeptical that your contribution would be as permanent as it has been.

Name	Jim Dixon † in memoriam
Title	President, Nextel Communications · CEO, Cellular One
Area	Corporate
Collaborators	John W. Combs Bill Jarvis
Endorsement	You were very effective at tuning into my frequency, which can be very selective when it comes to receiving input.

Name	Bill Jarvis
Title	President, Nextel Western Region
Area	Corporate
Collaborators	John W. Combs Jim Dixon
Endorsement	As Nextel crossed the 1 million-subscriber mark I thought back to who else should see this. Richard I couldn't help but think of the difficult path that both you and Chris have helped us navigate. Thanks for your support and guidance. Your contribution has meant a lot to me and I deeply appreciate it.

Law & Mediation

Name	Douglas Stone
Title	Lecturer on Law, Harvard Law School · Author, Difficult Conversations
Area	Law & Mediation
Collaborators	Bill Ide James Laflin
Endorsement	His writing is simple and clear. He strips away the inessential, and offers the reader only those teachings where the real leverage occurs. I can think of no one more qualified or able to teach about the art of listening.

Name	Bill Ide
Title	President, American Bar Association
Area	Law & Mediation
Collaborators	Douglas Stone James Laflin
Endorsement	Your principles are simple, valuable and applicable.

Name	James Laflin
Title	Attorney and Mediator
Area	Law & Mediation
Collaborators	Douglas Stone Bill Ide
Endorsement	I'm a BIG fan of your listening ideas; which I think are far and away superior to anything else on the subject. And I really mean that.

Education & Academia

Name	Tim LaSalle
Title	Executive Director, Agricultural Education Foundation
Area	Education & Academia
Collaborators	Mike Campbell Brenda Ouwerkerk
Endorsement	Richard Moon's seminar on Extraordinary Listening teaches a deeper understanding of how to arrive at much more meaningful communication. This learning helped us to develop the skills to co-create a brighter future, absent the resentments, fear or suspicions that usually creep into human relations. Bringing the instruction to a physical as well as intellectual level grounds the lessons in the learner. It became exceptionally clear that conflict and misunderstandings have little future in light of his methods of listening. This training is for everyone! Just outstanding.

Name	Mike Campbell
Title	Assistant Dean, UC Davis
Area	Education & Academia
Collaborators	Tim LaSalle Paul Ehrlich George Leonard
Endorsement	A completely new dimension in learning.

Name	Paul Ehrlich † in memoriam
Title	Bing Professor of Population Studies, Emeritus, Stanford University
Area	Education & Academia
Collaborators	Mike Campbell George Leonard Roger Folge
Endorsement	He has provided some of the most exciting learning experiences in which I've had the pleasure to participate. Richard has displayed an uncommon ability to share deeply with his students.

Name	George Leonard † in memoriam
Title	Author · President Emeritus, Esalen Institute
Area	Education & Academia
Collaborators	Mike Campbell Paul Ehrlich Richard Strozzi-Heckler
Endorsement	… A superb teacher … in his ability to devise ingenious ways of communicating the complexity and subtly of the art.

Name	Lindsay Warren
Title	Director, Island School
Area	Education & Academia
Collaborators	Roger Folge John Wittmayer
Endorsement	Provides them with experiences that were simple and effective in teaching basic principles. You were especially able to tune into their emotional levels and give them immediate feed back.

Name	Roger Folge
Title	Teacher, Tamalpais High School
Area	Education & Academia
Collaborators	Lindsay Warren John Wittmayer Paul Ehrlich
Endorsement	Richard has an uncanny ability to sense where a student is and adapt the teaching accordingly… producing a greater understanding of the untapped inner resources we all have.

Name	John Wittmayer
Title	Student
Area	Education & Academia
Collaborators	Lindsay Warren Roger Folge
Endorsement	The deep level of communication among the participants made it one of the richest experiences of my life. Under Richard's strong patient guidance I learned to 'listen'… this ability to feel what other people were sending out.

Diplomacy

Name	John McDonald † in memoriam
Title	Former US Ambassador · Chairman, Institute for Multi-Track Diplomacy
Area	Diplomacy
Collaborators	Louise Diamond
Endorsement	I have known and worked with Richard Moon in the field of international ethnic conflict, and its resolution since 1994. He is a Master of applying the principles of Aikido to the problems of the world. His insights into people and their problems, regardless of where they come from in the world, coupled with his ability to call on an infinite variety of skills to help resolve the often potentially violent conflicts they are faced with, is like magic. In the face of challenge you need Richard at your side.

Name	Louise Diamond † in memoriam
Title	President, Institute for Multi-Track Diplomacy
Area	Diplomacy
Collaborators	John McDonald
Endorsement	Richard Moon is intuitive, insightful and endlessly creative. He models the kind of power in the world that integrates listening and action. The work is a delight; and an adventure. It translates the mysteries into simple, practical actions that anyone can take. The skills of listening build strong and effective relationships.

Somatic Leadership

Name	Richard Strozzi-Heckler
Title	Founder, Strozzi Institute · 7th Degree Black Belt
Area	Somatic Leadership
Collaborators	George Leonard Joel & Michelle Levey
Endorsement	His teaching always inspires our program. I recommend him highly.

Agriculture & Government

Name	Brenda Ouwerkerk
Title	Retired Chief Deputy Agricultural Commissioner
Area	Agriculture & Gov't
Collaborators	Tim LaSalle
Endorsement	I am fascinated by the very simple yet powerful concepts you present. You have made me realize every moment is an opportunity to learn.